Accommodation rules

Definitions

„Provider of accommodation“
Prague University of Economics and Business, nám. W. Churchilla 4, 130 67 Praha 3, IČ 61384399, DIČ CZ61384399, authorized workplace Department for the Administration of Facilities of University of Economics in Prague, with its registered office at Jeseniova 208, 130 00 Prague 3. The accommodation provider is represented by The dormitories' managers and their authorized personnel.

„Dormitory“
Building under management of Provider of accommodation, where the Guest is accommodated.

„Customer“
A person who is interested in accommodation provided by the Provider of accommodation.

„Guest“
Accommodated Customer.

The following rules and conditions are valid for all Customers and Guests.

 

1. Arrival and departure

The customer is obliged to sign the hotel book. By the moment of signing in, the customer becomes a Guest. For collective accommodation of groups, it is possible to sign in just the head of the group while at the same time handing over the list of other group members containing their name and surname, date of birth, address of permanent residences, and a number of identity cards or passports numbers. By the moment of this singing in, the head of the group and members of the group on the list become Guests. The head of the group accepts and returns the keys to the rooms and guarantees that all group members will follow the Hotel's accommodation rules. On the day of arrival, Guests have the right to use the room from 14:00. On the day of departure, Guests are required to clear the room until 10.00 am. If the guest fails to follow this rule, the accommodation provider is entitled to charge him for the extra night's stay. Guests will receive keys to the assigned rooms when signing up for a stay.

 

2. Payments 

Accommodation payments can be paid in cash or by credit card when moving in or through a tax invoice (invoice) issued by the accommodation provider. Accommodation can also be provided based on travel agency vouchers.

 

3. Key

When leaving the room, each Guest is obliged to turn off the lights, close the windows and doors to the balcony, and lock the room. In case of leaving the Dormitory, the key must be handed over at the reception. The key from the assigned room will be given to the Guest at the reception of the Dormitory. The Guest is obliged to prove his/her identity by showing an identity card or passport upon request.

 

4. Electrical devices

Guest is not allowed to connect their own electrical devices in the Dormitory except personal appliances such as laptops, hair dryers, shavers, digital cameras, video cameras, cell phones, and personal music players.

 

5. Visits

Visits to the rooms can be accepted from 06:00 to 22:00. Visitors must report themselves at the reception, present their ID card or passport and sign-in in the guestbook.

 

6. Quiet hours

Quiet hours are set between 22:00 and 6:00 in the morning. Guests are required to keep quiet during these hours.

 

7. Children

An adult Guest must supervise persons under the age of 10 throughout their stay.

 

8. Responsibility of Guest

The guest is responsible for any damage to assigned rooms, furniture, inventory, or equipment. The Guest must pay the accommodation provider the amount required to cover the damage upon request.

The Provider of accommodation is entitled to immediately terminate a guest’s stay if the guest seriously violates the accommodation rules, particularly if the guest intentionally or negligently damages room furnishings or common areas, or if the guest leaves the room in an excessively messy or unsanitary condition.
In such a case, the Accommodation Provider is entitled to cancel the reservation without the guest being entitled to a refund of the accommodation fee. The guest is obligated to pay for all damages caused in full, in addition to the accommodation fee.

 

9. Responsibility of Provider of accommodation

The provider of accommodation is responsible for damages to items brought by or for accommodated persons unless the damage occurred otherwise. Brought items, meaning goods brought to the rooms reserved for accommodation or storage or handed over for this purpose to the Provider of accommodation or to one of the Provider of Accommodation's employees. To store valuables (e.g., money, documents, jewelry, etc.), the Client is obliged to use a safe, which is located in each room. For valuable items that cannot be stored in this safe due to the dimensions, the Client can use the hotel reception safe to store them, which will issue the client with a receipt. The hotel is not responsible for losing valuables that have not been deposited in this way.

 

10. Animals

The Guests are not allowed to keep animals in any part of the Dormitory.

 

11. Other duties of the Guest

The guest must not move the furniture or equipment or intervene in any way into electrical or other installations in the room or in any part of the Dormitory.

 

12. Violation of hotel accommodation rules

The guest is obliged to follow those Accommodation rules. In case of violation of those rules or violation of the principles of civic coexistence, the Manager of the Dormitory has the right to cancel accommodation even before the end of the agreed accommodation period with no right to refund.

 

13. Contact

Any complaints, wishes, or requirements regarding the Provider of accommodation may be applied during the stay to either the manager of the Dormitory or the receptionist of the Dormitory so that the matter can be dealt with immediately.

 

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